How Pure Dry Solutions Replaced 5 Tools With One | SmartMit Case Study
Case Study

How Pure Dry Solutions Replaced 5 Tools With One — and Saved Over an Hour Per Job

Invoices now reach the insurance company in 1–2 days instead of 7–10 — without adding staff for hurricane season.

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Company

Pure Dry Solutions LLC

Industry

Water Mitigation & Restoration

Using SmartMit

~5 months

The Headline Number

7–10 days1–2 days

Time from job completion to sending the invoice to the insurance company — a cut of roughly 80%. This is the step Pure Dry Solutions controls, and the one that starts the payment clock.

The Challenge

Before SmartMit, Pure Dry Solutions ran its day-to-day operations across five separate tools: three spreadsheets, a photo-report application, a PDF editor, an e-signature tool for service contracts, and a cloud service to store pictures, invoices, and reports.

Every job meant switching between systems that didn't talk to each other — and as a seasonal business, the office team had no easy way to absorb a hurricane-season workload spike without adding staff.

The Solution

Pure Dry Solutions consolidated onto SmartMit for scheduling, job and lead tracking, photo documentation, contracts, and invoicing — with office staff, salespeople, and field technicians all working from the same system. Adopting SmartMit was part of a deliberate push to automate as much of the paperwork as possible and reduce the need to hire additional staff to handle seasonal surges.

The Results, Task by Task

TaskBefore SmartMitWith SmartMit
Prepare & send a service contract for signature~30 min (PDF editor + DocuSign)~3 min
Build a photo report~15 min (dedicated photo-report software)~5 min
Assemble & send the insurance invoice package~30 min (PDF editor + email)~3 min
Job completion to invoice sent to insurer7–10 days1–2 days

The first three rows measure hands-on task time; the last row measures calendar days, since it also reflects how quickly a finished job gets prioritized — not just how long the paperwork itself takes.

Those first three tasks are only part of a longer admin workflow on every job — from first contact to final payment — so the real total is very likely higher. Combined, they alone add up to more than an hour of admin time saved per job.

(For context: like many mitigation companies, Pure Dry Solutions originally built photo reports manually with a general PDF editor — about 90 minutes each — before adopting dedicated photo-report software. The 15-minute figure above reflects the tool they were using right before SmartMit, which is the fair basis for comparison.)

One thing SmartMit can't control: how quickly an insurance company issues payment once a claim is submitted. That depends on the insurer, not the software — a straightforward claim might close in a few weeks, while one that goes through mediation, engineer inspections, or appraisal disputes can take considerably longer. What SmartMit does control is getting a complete, accurate package out the door as fast as possible — which is exactly what the numbers above measure.

Beyond the Stopwatch

  • Replaced 5 separate tools with one platform — scheduling, photo reports, contracts, invoicing, and file storage now live in SmartMit.
  • More reliable invoice tracking — no more missed updates or typos from manually maintained spreadsheets.
  • Whole-team visibility — office staff, sales, and field technicians all work from the same data.
  • Handling the same workload in half the time — without adding office staff, during their busiest season.

In Their Words

"Honestly, after 5 months using SmartMit, I can assure it has improved considerably my productivity. In my own estimate, this software simplified almost 80% of my daily tasks. To put things in perspective, we didn't have an integrated software before — I used to have 3 spreadsheets, a software to create photo reports, another to edit PDFs, another to get service contracts signed by clients, and a cloud service to save pictures, invoices, and reports. Now my workflow is simple. I mostly use SmartMit for everything. That lets me get more jobs done in considerably less time, keep better track of our leads and clients, monitor invoices pending payment, and have better integration with our salespeople and techs on the field, who have access to SmartMit too."

— Mary Rojas, Scheduling & Administration, Pure Dry Solutions LLC

"Using SmartMit was part of a strategic plan to optimize our internal procedures — automating as much as possible of our daily tasks and reducing the need to hire more employees to keep up with the job surge. This is a seasonal business, and so far SmartMit has been a wonderful addition. We don't need more staff — we're actually handling the same workload in half the time, so we believe we're ready to handle hurricane season and take on at least 3x more jobs than we did the previous year. We also have far more visibility into the numbers that matter. We're now planning to expand our business into Texas in the coming months."

— Skarlen Roa, CEO, Pure Dry Solutions LLC

The Bottom Line

Five months in, Pure Dry Solutions runs contracts, photo reports, and invoicing in a fraction of the time it used to take — with the same office team handling the same seasonal surge, and enough confidence in their capacity to plan an expansion into Texas.

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